The Mortgage Servicing team process customer service-related tasks for the lending brands within OSB Group.   This position is open on both a part time and full time basis.

The Mortgage Servicing team process customer service-related tasks for the lending brands within OSB Group.

The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.

The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals.

The Branch Network prides itself with being the brand representative on the high street. Our 6 branches and 3 agencies are advocates for providing a superior customer experience and to support our customers to achieve their savings goals.   Please note that this is a 12-month fixed term contract opportunity

Operational Resilience is recognised as a key area of focus for OSB Group, and this position reflects the Group’s continual commitment to enhancing its operational resilience in order to meet the needs of its customers’ alongside its financial, legal and regulatory obligations.   The Group Operational Resilience team is responsible for developing and managing a range of preventive and responsive activities, designed both to reduce the potential likelihood of incidents occurring, whilst also enabling the rapid recovery of its Important Business Services following a disruptive incident.

We have an exciting new opportunity for a Tax Manager to join our Finance team, located in Wolverhampton. We are seeking an experienced tax professional to play a pivotal role in the Group’s journey, assisting the Group Head of Tax with a number of initiatives including managing the provision of all Corporation Tax and VAT reporting. You will be the go-to person for advice on complying with UK tax laws. Join us and be part of a supportive team, with broad exposure across the business and plenty of scope for opportunity and development.

We have a great opportunity to join our Savings team as a Senior MI and Planning Manager this is a brand new role that will give you the opportunity to shape and develop the proposition in line with our roadmap through improving the insights, modelling and analysis available to the savings team. The Savings team are responsible for ensuring that the Bank offers a competitive range of high quality savings products for its customers whilst ensuring we meet the retail funding and margin requirements to support the Group’s lending growth and liquidity. The team provides a wide customer focused range of products via our Kent Reliance and Charter Savings Bank Brands and you will play a key role utilising customer insights to develop and enhance our offerings. 

The Compliance Assurance team supports OSB Group plc by completing targeted Thematic Reviews and Customer Journeys to achieve the agreed Compliance Assurance Annual Plan and ensuring that the business operates within the law and regulations that applies to the Group. This role is key to ensuring that the Compliance Assurance Plan is delivered. The team is based in Chatham, Kent and Wolverhampton, West Midlands.

Our Senior Solutions Architect you will be an integral part of our dynamic and collaborative IT Architecture team. Comprising seasoned professionals with diverse expertise across various domains, our team operates in a flat structure, fostering a culture of collaboration and open communication. We thrive on diversity, continuous learning, and support, working closely with cross-functional teams and external partners to design and implement robust technological solutions that drive business outcomes. In our inclusive and supportive environment, every team member is valued, heard, and empowered to contribute their ideas and perspectives towards our shared goal of leveraging technology to create value and achieve strategic objectives.   Are you passionate about shaping the technological landscape of an organisation? Do you thrive in dynamic environments where your expertise can directly impact business outcomes? If so, we have the perfect opportunity for you!   This role can be based in either Chatham or Wolverhampton.

We have a great opportunity to join our Savings team as a Savings Product manager. The Savings team are responsible for ensuring that the Bank offers a competitive range of high quality savings products for its customers whilst ensuring we meet the retail funding and margin requirements to support the Group’s lending growth and liquidity. The team provides a wide customer focused range of products via our Kent Reliance and Charter Savings Bank Brands and you will play a key role utilising customer insights to develop and enhance our offerings.

We have a great opportunity to join our Savings team as a Senior Savings Proposition Development Manager. The Savings team are responsible for ensuring that the Bank offers a competitive range of high quality savings products for its customers whilst ensuring we meet the retail funding and margin requirements to support the Group’s lending growth and liquidity. The team provides a wide customer focused range of products via our Kent Reliance and Charter Savings Bank Brands and you will play a key role utilising customer insights to develop and enhance our offerings   This role has the flexibility to be based from our Wolverhampton of Chatham office and travel would be required.

The Senior Group Operations Assurance Development Manager leads a specialist team of 3 direct reports who provide independent assurance across the Operational 1LoD through RCSA, assurance monitoring and control testing.   This role has the flexibility to be based from our Wolverhampton or Chatham offices with occasional travel required and is a 12 month Fixed Term Contract.

We have an exciting opportunity to join our Model Risk team on a fixed term basis, as Senior Model Development Analyst. You will be joining a highly skilled and dynamic team, who enjoy visibility across numerous areas of the business. As a project-based team, variety is plenty and scope is broad, which will give you enormous opportunity to grow your specialist knowledge. Join us as we continue or journey to be the UK’s number one choice of specialist Bank.

As a Senior Credit Risk Analyst, your expertise is key to producing impactful analyses, with a focus on Residential and Buy-to-let mortgages, Bridging Loans, and Asset Finance. Your role involves not only end-to-end MI production but also proactively enhancing reporting and reacting to emerging trends. Leverage your Consumer Finance/Retail Banking experience, specialising in Credit Risk fundamentals and Financial Services. Your proficiency in SAS/SQL coding, advanced Excel/VBA skills, and ability to harness credit bureau data are vital for success. Join us in influencing strategic objectives, optimizing risk-reward dynamics.

The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.