The Senior Group Operations Assurance Development Manager leads a specialist team of 3 direct reports who provide independent assurance across the Operational 1LoD through RCSA, assurance monitoring and control testing.

This role has the flexibility to be based from our Wolverhampton or Chatham offices with occasional travel required and is a 12 month Fixed Term Contract.

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment.  Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work.  This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. 

As Senior Group Operations Assurance Development Manager you will support the strategic design, development and embedding of risk, control and assurance across Ops 1LoD with a focus on ensuring the control oversight and monitoring meets regulatory requirements. You will have a key area of focus of continuing to embed RCSA for Group Operations, working closely with Ops Risk (2LoD) and Operational areas to provide challenge, support, and influence to assess, monitor and improve the control environment 

Your responsibilities will include…

• Design, develop and embed an effective RCSA independent assurance testing programme including reporting, management information and control enhancements
• Ensure effective issue management / corrective action plans are in place with residual risk ratings, control assessment and testing falls outside of the Bank’s Risk appetite
• Conduct lesson learnt on Risk Events, Compliance, IA and External findings across Group Operations to continually improve the Ops 1^st line control environment
• Provide guidance, advice and recommendations to Operational Management on the control environment whilst ensuring that an effective risk management operating rhythm is in place
• Lead on the development of Operational quality assurance, control testing and outcomes based testing within the Bank’s Modernisation Programme
• Preparing and presenting required decision papers around emerging and realised risks and issues and progress to closure

We offer a salary of c£60,000 dependent on experience and location in addition to a competitive benefits package:

• Discretionary annual bonus opportunity of up to 15%
• 28 days annual leave plus bank holidays
• Contributory pension (8% employer 5% employee)
• Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme.

This is a 12 month fixed term contract.

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous work experience in Financial Services with specialist knowledge and understanding of understanding of the regulatory rules and principles: BCoBs, MCoBs, DISP, Consumer Duty
• Experience of designing, developing and embedding RCSA assurance testing programmes
• Advanced knowledge risk and internal control principles and frameworks such as COSO
• Strong track record of working in quality assurance including customer outcomes testing / design
• Experience of working collaboratively with operational management teams
• Understanding of vendor management and 3^rd party risk
• Demonstrable experience of line management and coaching
• Excellent attention to detail and ability communicate complex information to a wide audience

 We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally.  We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. 

Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5.  Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.