The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.

The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.  

This role sits within the Legal and Governance team.  The team provides commercial and pragmatic advice to the Group within a dynamic and fast-moving environment.       The team consists of qualified legal professionals covering Products (savings / mortgages), Corporate, Employment, Litigation, Data Protection,...

The Compliance Assurance Team forms a key part of the Group’s Risk Assurance Function, which supports the Bank by delivering risk-based, independent assurance on compliance with applicable regulations and the promotion of good conduct. This assurance is provided through a structured programme of thematic reviews, compliance monitoring, and key control testing across critical business areas. These activities are carried out throughout the year in alignment with a risk-based assurance plan, ensuring that areas of highest risk receive appropriate focus and scrutiny.

We are recruiting a Field Business Development Manager to join the Sales function, an integral part of the Bank helping to achieve its growth strategy across long term lending with Kent, Precise and Rely brands. This is a field based role where you will work independently but have support from the wider Sales team and report into the Head of Sales for OSB Group.   The role will cover Bristol and South Wales territory and you will be required to live within the area.

If you’re motivated by creativity, results, and building strong connections, our Marketing Assistant role could be the perfect next step for you. As part of the Marketing function, you’ll play a key role in delivering impactful campaigns that support our lending brands, while also contributing to initiatives for our savings brand and internal projects. In addition, you’ll take the lead on a variety of events — from research and planning through to logistics and on-the-day execution. Reporting to the Events Manager and collaborating closely with...

Join the Mortgage Servicing Department as a Mortgage Servicing Officer. Our team process customer service-related tasks and quality assurance for the lending brands within OSB Group.

We are looking for a Diversity, Equity & Inclusion (DE&I) Specialist to join our People function on a 12-month fixed-term contract, reporting directly to the Group People Director. You’ll work in close partnership with colleagues throughout the People function and the wider business to progress our DE&I strategy, ensuring it aligns with the Group’s Purpose, Vision, Values, and overall strategy, while strengthening employee engagement.   This role can be based in either our Wolverhampton or Chatham office and will require occasional travel between our UK sites.

The Branch Network prides itself with being the brand representative on the high street. Our 6 branches are advocates for providing a superior customer experience and to support our customers to achieve their savings goals.

The IT Service Management team is responsible for helping to design, deliver, manage and improve the IT services provided by the IT team to the business.  We are a large team operating from a number of sites, split into the three key areas of Service Assurance (tasked with protecting live IT services), Service Operations (tasked with delivering a quality service to end-users) and the Service Management Office (which provides service ownership and governance).

Ready to take your data engineering career to the next level? We're looking for a talented SQL Data Engineer to join our dynamic IT team.   Our engineering team is a close-knit group of dedicated professionals, passionate about leveraging data to drive business...

The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.  

The Service Design and Transition Team provides support to facilitate the level of demand for IT services as driven by the requirements of the OSB Group. The team uses a framework for assessing IT delivery aligned to service design & transition, and operational support criteria for the assessment and planning of IT functionality, along with adherence to service design, transition and operational principles.  

The Branch Network prides itself with being the brand representative on the high street. Our 6 branches are advocates for providing a superior customer experience and to support our customers to achieve their savings goals.

Are you a compliance advisory expert who can partner with the business to deliver innovation and regulatory change?   Do you have extensive regulatory knowledge within Consumer Duty and across retail banking products to assist the implementation of regulated policies and procedures?

Are you keen to join a well-established and respected Governance Team? If so, we are recruiting for a Head of PLC Governance to support the team through the next stage of their exciting transformation journey. We are looking for a qualified governance professional with regulated experience to assist with day-to-day governance, share administration, board support and management of critical transformation projects. If you are a team player and solution driven, this is the role for you.

The Data, IT and Cyber Risk Team is part of the wider risk management function responsible for providing check and challenge to the first line over their risk profile.

As a UI Designer you will join the newly formed Design and Research team within our Transformation function. Working collaboratively in an agile team alongside and supporting Senior Experience Designers and UX writers to create intuitive and accessible digital experiences across both the Savings and Lending platforms.     Please note, this role can be based in either the Wolverhampton or Chatham office and has the benefit of operating within our hybrid-working policy of three days a week in the office and two days from home. This role will require some travel between our UK offices.

Join us in a pivotal role as the Head of FP&A – Board & Exec Reporting.  As a key member of the Financial Planning & Analytics team, you’ll be responsible for: - all Finance MI relating to month end actuals, in year outlook, business balances scorecard and costs - developing and embedding deeper analysis to explain financial performance and improve visibility of the financial result - playing a key role evolving the FP&A function including the adoption of new technology within the bank to drive efficiency through streamlining and automation   This is a role which offer significant opportunity for the right candidate to apply and develop their existing expertise in a growing business.  It is...

The Credit Assurance team sits within the Group’s Risk Assurance Function which reports to the Group Head of Risk Assurance and overseen by the Chief Compliance Officer.   The Team supports the Bank by providing independent and composite qualitative and quantitative credit risk monitoring and assurance on lending and credit activities including adherence to Credit Risk Frameworks, Appetite, Policies, and procedures as well assessing the adequacy and effectiveness of Credit Decisioning.   The team is exceptionally flexible with a strong spirit of collaboration, fostering a highly positive and productive work environment. In addition, we are also responsible for providing assurance on the performance of the Financial Support Team, checking...