The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.

As a Senior Experience Designer, you’ll play a key role in shaping exceptional end-to-end customer and colleague experiences across OSB Group within the Lending lab. Blending UX and Service Design expertise with strong systems thinking, you’ll transform complex journeys into intuitive and seamless interactions that deliver real value for both users and the business; whether evolving existing experiences or designing greenfield solutions from scratch.   You are a proactive and self-driven individual, and your focus will be on creating scalable, insight-led service blueprints and brand new product experiences, at pace. Reporting into the Head of Design and Research,...

At OSB Group, we’re shaping the future of specialist lending through smart, responsible use of data. We’re looking for an experienced Data Product Owner to play a key role in delivering our data platform roadmap and helping us unlock measurable value for our customers and colleagues. The role reports into the Lead Data Product Owner and work alongside other Product Owners and   This is a high-impact role where you’ll combine strategic thinking, strong stakeholder engagement and Agile delivery expertise to shape, prioritise and deliver data platform capabilities that support business growth and regulatory...

The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.

Use our Launch Pad Apprenticeship Programme to start your legal career   Are you looking for an alternative to university? Would you like to earn whilst you learn? Would you like to kick start a...

At OSB Group, our savings propositions are central to delivering fair value, strong customer outcomes and sustainable growth. The Proposition Manager – Savings is responsible for supporting the tactical and strategic development of the savings proposition across the Group’s savings brands.   Reporting to the Senior Proposition Manager, you will help bring each brand’s values to life by developing and enhancing products and propositions aligned to defined target customer segments. You will also play a key role in the ongoing day-to-day stewardship of the Group’s savings propositions, ensuring they remain competitive, compliant and customer...

The End User Experience Team supports the Bank by ensuring all issued hardware is performant enabling our colleagues to be productive and collaborate regardless of their location. In addition, the team offers face to face support for issues, fulfils service requests and supports project activity helping the Bank on its continual improvement and growth journey.   Please note this role is a roving position based in Fareham with travel to Fleet and...

The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations.