At OSB Group, our savings propositions are central to delivering fair value, strong customer outcomes and sustainable growth. The Senior Proposition Manager – Savings plays a key role in shaping, evolving and delivering those propositions across the Group’s brands.

Reporting to the Group Head of Savings Propositions, you will lead a small team of Savings Proposition Managers and be responsible for designing and delivering the propositional development roadmap across the Group’s brands, platforms and channels. Working closely with senior stakeholders, you will ensure the effective innovation and execution of new propositions, products and enhancements, translating deep customer insight into compelling, compliant and customer-led outcomes.

The role can be based from Wolverhampton or Chatham may require occasional travel between OSB offices.

As Senior Proposition Manager – Savings, you will work in partnership with the Group Head of Savings Propositions to develop and execute a robust savings proposition strategy that supports cost-effective growth and strengthens the Group’s savings brands, channels and platforms. To be successful you’ll ensure each proposition reflects brand values, resonates with target customer segments and continues to evolve in line with market, regulatory and customer expectations.

Your responsibilities will include:

• Lead the Propositions Managers to develop a deep understanding of customer needs in order to create compelling customer propositions against each of the brand’s strategies. You’ll use data and insight to shape innovation, thinking both creatively and commercially to deliver new, exciting products which help our customers meet their savings goals.
• Champion our approach by building strong relationships with the wider savings team and influencing other departments from across the group on the delivery of business objectives, ensuring the needs of all parties are fully considered and involved in the design and implementation of any business solutions.
• Lead key strategic projects and programmes of work for savings, being the savings propositional expert to ensure that the customer proposition and product impact is fully considered, shaped, understood and prioritised in terms of both immediate and longer term strategic impacts.
• Work closely with the wider leadership team in the management and implementation of all savings related activities and workstreams - from big projects through to small changes and BAU enhancement.
• Act as the Savings subject matter expert for any VoC, NPS and CSAT customer insight work, taking ownership of any required improvements to the customer journey and lifecycle to drive forward agreed solutions or improvements to the customer journey.

• Base salary £55,000 - £65,000 dependant upon experience
• Enhanced family-focused benefits
• Annual bonus opportunity up to 15%
• 28 days annual leave + bank holidays

Please use this link to see the fantastic benefits available at OSB: OSB Careers 

At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become ‘the bank of the future’.

Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

We are looking for talented individuals who have the experience and knowledge set out below:

• Strong track record in a savings proposition management role within an FCA-regulated environment, with a proven ability to solve complex problems, translating insight into customer-focused, commercially viable propositions.
• Demonstrable experience in the strategic development of savings propositions, ideally in a 0 to 1 environment.
• Proven people leadership and line management experience, and adept at building strong, collaborative relationships with stakeholders
• Specialist knowledge of the UK savings market, including key trends, customer segments and distribution models.
• Previous experience working collaboratively in an agile environment with a broad range of stakeholders to deliver proposition initiatives and change.
• Excellent verbal and written communication skills, with the confidence to engage senior stakeholders

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Still on the fence? Hear from our team or explore our process: OSB Careers

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational – inclusive any individual reasonable support required. We want to bring out the best in you!

Diversity, Equity & Inclusion

Not sure if you meet the spec? Let us decide.

Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally.

We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.