The Compliance Assurance Team forms a key part of the Group’s Risk Assurance Function, which supports the Bank by delivering risk-based, independent assurance on compliance with applicable regulations and the promotion of good conduct. This assurance is provided through a structured programme of thematic reviews, compliance monitoring, and key control testing across critical business areas. These activities are carried out throughout the year in alignment with a risk-based assurance plan, ensuring that areas of highest risk receive appropriate focus and scrutiny.

As a Compliance Assurance Manager, you will have the opportunity to lead on assurance activities to deliver our compliance assurance program, ensuring the organisation maintains adherence to regulatory requirements and internal policies and procedures.

In this varied role, you will oversee compliance monitoring, testing, and assurance activities, identifying and mitigating risks across business functions. You will work closely with cross-functional teams and key stakeholders to foster a culture of compliance, providing insights and guidance on compliance risks, controls, and best practices.

You will also have the opportunity to deputise for the Senior Compliance Assurance Managers, as and when required to support the team.

N/B - The role is based in Chatham or Wolverhampton and will require occasional travel to third parties and to other business sites for meetings or training.

Your responsibilities will include…

• Independently delivering and leading timely and robust high quality Compliance Assurance and Monitoring reviews across the Group to assess the effectiveness of compliance controls and programmes to confirm that the Group is operating within its policies and procedures and in line with applicable laws and regulation. This includes the assessment of customer outcome across the full product lifecycle when necessary.
• Ensuring that risk-based testing plans are aligned with emerging risks, and regulatory requirements, adapting them as necessary to respond to new risks or regulatory changes.
• Managing the closure and standard of response to the actions agreed from Compliance Assurance and Monitoring reviews. Recording operational management responses and evidence, tracking progress and conducting proportionate follow up validation assessments.
• · Responsibility for the delivery of Compliance Assurance and Monitoring reviews in line with internal quality standards whilst adhering to the Compliance Assurance Methodology.
• Building and maintaining effective relationships with key stakeholders, including Risk, Audit, Legal, and Operations, to support a strong compliance culture across the organisation.
• Communicating key compliance findings, risks, and issues to senior leadership, providing strategic recommendations for ongoing risk mitigation and improvement.
• Contributing to the development and delivery of training for compliance team members on monitoring and testing methodologies, compliance updates, and regulatory changes.
• Supporting in the development and publication of key Risk Assurance Management Information and reports to senior stakeholder and Committee level, providing essential updates on the progress of the Compliance Assurance Plan and the overall compliance risk and control environment.

We offer a base salary depending on experience and location of £47,000 - £62,000 and a competitive benefits package including:

• Discretionary annual bonus opportunity of up to 15%
• 28 days annual leave plus bank holidays
• Contributory pension (8% employer 5% employee)
• Life Assurance (4x salary) plus Group Income Protection
• Access to Private Medical Insurance and Medical Cash Plan

Please use this link to see the fantastic benefits available at OSB: OSB Careers

At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become ‘the bank of the future’.

Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous assurance experience working in a compliance monitoring or audit within a regulated lending or banking environment is essential.
• In-depth understanding of regulatory requirements, compliance risk assessment methodologies, and industry best practices in compliance assurance.
• Excellent understanding of and ability to interpret the FCA/PRA regulation and industry body guidance, along with other critical regulatory areas is essential.
• Proven experience of successfully establishing effective stakeholder relationships is essential.

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Still on the fence? Hear from our team or explore our process: OSB Careers

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational – inclusive any individual reasonable support required. We want to bring out the best in you!

Diversity, Equity & Inclusion

Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally.

We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.