The Asset Management Team is a small team of 4 which supports the Bank in the management of all the cases with LPA Receivers / properties in possession and shortfall recovery.

As an Asset Management Associate, you will have the opportunity to provide a high level of administrative support to the Asset Management and Specialist Financial Support Team. Working within a supportive team, you will ensure that the daily activities are processed and administered correctly and in line with agreed SLAs.

Your responsibilities will include…

• Responding to all enquiries, whether received by telephone, in writing or in person, efficiently and in accordance with the Group Arrears Management and Forbearance Policy and Asset Management processes.
• Providing administrative support for all properties in possession by liaising with Asset Management companies, Law of Property Act (LPA) Receivers & solicitors from repossession/appointment to the completion of the sale ensuring the systems are updated in accordance with reports and updates.
• Preparing correspondence and LPA appointments ensuring the right LPARs are appointed for the right properties.
• Providing administrative support for accounts in possession/LPAR hands including preparing redemption statements and documents required by the solicitors and LPARs.
• Issuing letters, monitor payment plans and instruct solicitors where necessary on Shortfall Recovery cases. 

We offer a base salary dependent on experience of between £ 26,500 - £ 27,500 and a competitive benefits package including:

• Enhanced family-focused benefits
• Hybrid-working *3 days in the office, 2 at home
• Annual bonus opportunity

Please use this link to see the fantastic benefits available at OSB: OSB Careers 

OSB Group is a specialist mortgage lender and retail savings bank. Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment!

We are looking for talented individuals who have the experience and knowledge set out below:

• Office experience in an administration role is essential.
• Basic knowledge of litigation/LPAR/possession/short term lending processes is desirable.
• Advanced skills in respect of organisation, prioritising and time management are essential.
• Ability to interact with people at all levels within the Group is essential.

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Still on the fence? Hear from our team or explore our process: OSB Careers

Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational – inclusive any individual reasonable support required. We want to bring out the best in you!

Diversity, Equity & Inclusion

Not sure if you meet the spec? Let us decide.

Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don’t feel like you need to check every box to apply for a role internally.

We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.