As Customer Regulatory Reporting Business Partner you will be join a small team to deliver and manage high level key regulatory customer reporting activities on behalf of OSB Group to Financial Regulators including  the Prudential Regulatory Authority (PRA) and/or Financial Services Compensation Scheme (FSCS), His Majesty’s Revenue and Customs (HMRC) and Financial Conduct Authority (FCA).

This is a 12 month fixed term contract/secondment opportunity based at our Chatham office.

The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.

Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.

Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment.  Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work.  This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. 

As Customer Regulatory Reporting Business Partner you will support the Senior Business Services Manager to provide ongoing regulatory reporting support services to ensure annual regulatory reporting events and business change activities are conducted in an effective, compliant and timely manner. 

Your responsibilities will include:

• Own and effectively manage key regulatory reporting activities eg, AEOI, ISA and BBSI returns to HMRC, Annual Lending Statement Mailings and BACS Code of Conduct attestations
• Perform key control testing in line with the departments Risk Control Self-Assessment (RCSA) standards
• Preparing required decision papers around emerging and realised risks and issues, required risk acceptances and progress to closure, keeping senior management appraised of progress.
• Review and interpret regulatory guidance and provide subject matter expert advice on the customer regulatory reporting processes, including resolving process issues promptly as they arise and identifying and managing improvements
• Supporting with queries and reconciliation issues on our key customer regulatory reporting.
• Engage key stakeholders to ensure support is available for the delivery of key processes and business change activity
• Complete process reviews and define requirements supporting change with impacted stakeholders and teams

With a number of exciting opportunities in this role, you will be part of the transformation project which will create a new operating platform for the business.  As the company and team grows, so should you!

We offer a base salary dependent on experience of c£40,000 and a competitive benefits package including:

• Discretionary annual bonus opportunity of up to 15%
• 28 days annual leave plus bank holidays
• Contributory pension (8% employer 5% employee)

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous experience working in a Business Improvement/Quality/Operations role within a regulated business
• Track record of completing and providing advice on regulatory returns and compliance
• Strong stakeholder management and communication skills with the ability to disseminate and communicate complex information clearly and at the correct level
• Understanding of HMRC/ISA/AEOI/BBSI retail customer regulatory reporting and/or knowledge of FSCS (SCV) and access of continuity processes
• Strong analytical and reporting skills to identify and analyse data and provide suitable commentary

We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.

If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.

Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.

If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally.  We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. 

Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5.  Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

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