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We have a great opportunity to join our IT team as an Infrastructure Operations Manager,leading a team of Support Analysts and Engineers accountable for delivering and monitoring, event management, project and BAU support across OSB Group’s sites. As a liaison point for Service and Delivery, your team will be responsible for overseeing support for the business during and outside of business hours to ensure infrastructure maintenance is planned and executed in line with agreed timescale, service provision and restoration.
We value diversity highly across all the teams within the group and are keen to interview people from all backgrounds and genders. Even if you don’t hit all of the criteria, we are still keen to hear from you.
This role can be based from our Wolverhampton or Chatham offices and will require some travel
Operational Resilience is recognised as a key area of focus for OSB Group, and this position reflects the Group’s continual commitment to enhancing its operational resilience in order to meet the needs of its customers’ alongside its financial, legal and regulatory obligations.
The Group Operational Resilience team is responsible for developing and managing a range of preventive and responsive activities, designed both to reduce the potential likelihood of incidents occurring, whilst also enabling the rapid recovery of its Important Business Services following a disruptive incident.
We have an exciting new opportunity for a Tax Manager to join our Finance team, located in Wolverhampton. We are seeking an experienced tax professional to play a pivotal role in the Group’s journey, assisting the Group Head of Tax with a number of initiatives including managing the provision of all Corporation Tax and VAT reporting. You will be the go-to person for advice on complying with UK tax laws. Join us and be part of a supportive team, with broad exposure across the business and plenty of scope for opportunity and development.
The Mortgage Servicing team process customer service-related tasks for the lending brands within OSB Group.
The L1 Quality Assurance Team supports Group Servicing to lead the delivery of Quality and Performance Assessments to ensure that the highest of standards are always maintained for our customers. We are a newly established team who pride themselves in teamwork and adopting a collaborative approach whenever possible. We are looking for an individual who works well within a team and can also work independently to reach deadlines.’
Are you a risk leader with a background in 2nd line IT or data risk, or technical audit? If so, we are looking for a Group Head of Data, IT & Cyber Risk to drive the embedment of risk management capabilities across the 1st line.
We also have a large modernisation programme of work to become a leading-edge, greenfield bank which has data and digital at its core. In this position, you will have a key role in enabling and ensuring the success of this journey.
We are looking for a Collections Officer, with a background in Asset Finance to be part of our small, close-knit team at InterBay Asset Finance. You will play a crucial role in effectively managing and taking responsibility for the timely collection of asset finance arrears by maintaining a pro-active collections strategy to support IBAF’s goals and objectives.
The team ensure a consistently high quality of customer service to both external and internal customers is provided and operate within the company’s Vulnerable Customer policy, focussing on appropriate customer outcomes.
As Lead Product Owner (Domains) you will report into Group Chief Transformation Officer within the wider Group Modernisation function. This is a brand new role, starting the journey for the team to grow and it will be pivotal to support the maturity of the products team and overall delivery of an exciting five year programme. The purpose of this role is lead innovation across enterprise components like Payments, Accounts, and Financial Crime Prevention, while ensuring alignment with other labs focused on Savings, Lending, Data, and Cloud technologies.
The role has the flexibility to be based from Wolverhampton or Chatham and will require regular travel to London.
The Operations Control and Assurance team are a specialist team, who provide independent assurance across the Operational 1LoD through assurance monitoring, outcomes testing and customer journeys. The Senior Operations Control and Assurance Officer reports into the Operational Control & Assurance Manager, Mortgages and can be based in Wolverhampton or Chatham. Occasional travel to other OSB offices in the UK.
This is a 12 months fixed term contract.
We have a great opportunity to join our Savings team as a Savings Planning and Analysis Manager, this is a brand new role that will give you the opportunity to shape and develop the proposition in line with our roadmap through improving the insights, modelling and analysis available to the savings team. The Savings team are responsible for ensuring that the Bank offers a competitive range of high quality savings products for its customers whilst ensuring we meet the retail funding and margin requirements to support the Group’s lending growth and liquidity. The team provides a wide customer focused range of products via our Kent Reliance and Charter Savings Bank Brands and you will play a key role utilising customer insights to develop and enhance our offerings.
The Compliance Assurance team supports OSB Group plc by completing targeted Thematic Reviews and Customer Journeys to achieve the agreed Compliance Assurance Annual Plan and ensuring that the business operates within the law and regulations that applies to the Group.
This role is key to ensuring that the Compliance Assurance Plan is delivered. The team is based in Chatham, Kent and Wolverhampton, West Midlands.
Our Senior Solutions Architect you will be an integral part of our dynamic and collaborative IT Architecture team. Comprising seasoned professionals with diverse expertise across various domains, our team operates in a flat structure, fostering a culture of collaboration and open communication. We thrive on diversity, continuous learning, and support, working closely with cross-functional teams and external partners to design and implement robust technological solutions that drive business outcomes. In our inclusive and supportive environment, every team member is valued, heard, and empowered to contribute their ideas and perspectives towards our shared goal of leveraging technology to create value and achieve strategic objectives.
Are you passionate about shaping the technological landscape of an organisation? Do you thrive in dynamic environments where your expertise can directly impact business outcomes? If so, we have the perfect opportunity for you!
This role can be based in either Chatham or Wolverhampton.
We have a great opportunity to join our Savings team as a Savings Product manager. The Savings team are responsible for ensuring that the Bank offers a competitive range of high quality savings products for its customers whilst ensuring we meet the retail funding and margin requirements to support the Group’s lending growth and liquidity. The team provides a wide customer focused range of products via our Kent Reliance and Charter Savings Bank Brands and you will play a key role utilising customer insights to develop and enhance our offerings.
As a Mortgage Servicing Team Manager, you will be responsible for up to 10 FTE. The department is an extremely fast paced environment which will include managing the servicing activities effectively whilst also supporting the Servicing department with day-to-day needs.
Are you passionate about driving innovation through data and technology? Do you thrive in collaborative environments where your expertise can make a significant impact? Join us as a Lead Azure DevOps Engineer and be at the forefront of shaping our data infrastructure and processes.
Our team at OSB Group is a cohesive blend of diverse talents and expertise, united by a shared commitment to excellence in data operations. With a collaborative spirit and an agile mindset, we thrive in an inclusive environment where every voice is valued, and innovation is encouraged. Supported by strong leadership and a culture of continuous learning, we work together to deliver high-quality solutions that drive innovation and enable our organization to leverage the power of data effectively.
This role will be based in Wolverhampton or Chatham.
We have a great opportunity to join our Savings team as a Senior Savings Proposition Development Manager. The Savings team are responsible for ensuring that the Bank offers a competitive range of high quality savings products for its customers whilst ensuring we meet the retail funding and margin requirements to support the Group’s lending growth and liquidity. The team provides a wide customer focused range of products via our Kent Reliance and Charter Savings Bank Brands and you will play a key role utilising customer insights to develop and enhance our offerings
This role has the flexibility to be based from our Wolverhampton of Chatham office and travel would be required.
We have a newly created position for a Lead Technical Compliance Manager to join our established Compliance team. You will be a senior member of the Compliance function and require the gravitas to strategically support senior stakeholders and Executives regarding regulatory and conduct matters.
You will work to proactively identify potential solutions to issues, as they arise, and provide clear and practical advice and guidance in relation to new and existing FCA conduct regulatory requirements.
Problem solving and supporting strategic decision making to implement business change, specifically around key projects, e.g., Consumer Duty and Modernisation will be the key focus.
This role will be based in either Chatham or Wolverhampton.
Join OSB Group, a dynamic and innovative financial services provider, as we embark on a transformative journey towards modernisation. As part of our Cloud Centre of Excellence team, you'll play a pivotal role in shaping the future of our cloud platform and security architecture.
The Cloud Centre of Excellence team comprises skilled professionals focused on designing, implementing, and securing our cloud platform. Led by the Cloud Security Architect, the team includes Cloud Engineers, DevOps Engineers, Network Engineers, Security Analysts, Project Managers, and Technical Leads. Together, they collaborate to build a robust, scalable, and secure cloud security infrastructure, leveraging automation, best practices, and innovative solutions to drive the organization's modernization efforts.
There will be once a year travel to our other sites.
The creative team consists of graphics designers, copywriters, campaign managers and motion designers. The team sit within the wider marketing team, working across all the group brands to make business and customers needs.
The Company Secretariat is responsible for driving effective corporate governance around the OSB Group for the benefit of its wider stakeholders. Our team covers a broad range of activities including, Share Plan, Governance, Statutory and Regulatory Compliance. Join our friendly, bustling, agile, and collaborative team where each day brings new and exciting challenges.
Please note this is a 12-month fixed term contract.